Spaces - Recent Spaces not showing

Question

When looking at the top level navigation I always could use "Spaces-Recent Spaces" and/or "Spaces-Space Directory" for quick navigation.

Today I cleaned up the spaces, deleted some of them and moved pages between several spaces. And then: suddenly the menue is not popping up any more. The button "Spaces" is still there, but when I click it, nothing happenes (though a little shadow is visible, but no entries in the menu).

Tested with InternetExplorer, Firefox, Chrome on 2 different computes

When I log in with any other user (my colleagues), the menue works fine.

Any suggestion?

Many thanks - Julius

William Zanchet · Answer

Hello Julius,

It seems that you're a Cloud customer, if yes, Luiz's approach won't work, because you don't have access to it. So I'd suggest you to create a support ticket in our https://support.atlassian.com that way our team should be able to help you.

Cheers,
WZ

Luiz Maia_v4bla4 · Answer

Hi Julius,

This is probably happening because the index has not been updated.

I suggest you first try to run a Content Reindex and in case the issue persist, perform a rebuild of all index from scratch.

Thanks!

Regards,
LM