Integrating Fisheye Download with Jira Cloud

Question

Currently we are evaluating whether we can use FIsheye/Crucible for code review process. As we already are using JIRA cloud, Is it possible to integrate fisheye/crucible with it? I am trying to integrate the same, but I see the following error when I go to Source tab in a JIRA Issue Request to http://:8060/ failed: Error in remote call to ':8060' (:8060) [AbstractRestCommand{path='/rest-service-fe/search-v1/crossRepositoryQuery', params={expand=changesets[0:20].revisions[0:29],reviews, query=AFR-224}, methodType=GET}] : Received status code 403 (Forbidden) Since I am using JIRA Cloud the settings are not straight forward for integrating fisheye/crucible with it. Please note that I have enabled remote api access in JIRA Cloud.

rsperafico · Answer

Hello Ratnakar,

Thank you for your question.

Please, notice integration between behind the firewall products and cloud products must be as per following:

* Your FishEye application must be accessible through port 80 (or port 443 with a valid (CA) SSL certificate).
* You must initiate the application link creation from JIRA Cloud.

Please, refer to Integrating JIRA Cloud with FishEye documentation for further information.

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

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Kind regards,
Rafael P. Sperafico
Atlassian Support