Cloud Confluence error after importing site

Maxim Skvortsov

I'm create new cloud Confluence free account and try to import data from old cloud account. While importing data I get an error CONF-34180 After this when I'm trying to login into my account I have error:

The instance was restarted during an import. Confluence is trying to clean up and restart. Please wait. Removing extraneous Bandana records...

Your server id is: B5ZJ-CM89-5WH5-XXU8

How to restore my account?

Paula Silveira

Hi Maxim,

Please create an issue through support.atlassian.com so you can received the required assistance from Cloud Support.

Thanks and regards,
Paula Silveira