I need the ability to filter out issues based on them having an "out of scope" label but I can't figure out the language to use in the filter. Any ideas?
Have you tried the following JQL?
labels != OutOfScope
or is the Issue with applying the JQL in a particular filter (Agile Board, Quick Filter, etc...)?
That doesn't work, even if I use quotes around the label text. Well, not entirely. The labelled issues are filtered out but in my case, unrelated issues in other swimlanes are being removed, giving me incorrect (incomplete) results on the kanban board. These other issues do not have the label. Some have no label and others have an unrelated label.
You have to add an or-clause for the issues without label:
labels != OutOfScope or labels is empty
Thanks for the quick reply. Let me restate my scenario to clear up any confusion:
We have our kanban board somewhat organized so that related issues (ie, "automation" tasks) live in their own swimlane. This neatly puts those tasks in their own place. We have about half a dozen different swim lanes, some of which are governed by label, some by priority, etc. Anything with a 'blocker' priority is in a swimlane called 'expedite'. There are no labels required for that, and it works well.
My boss wanted to filter out the automation tasks so he could see the column totals without those tasks (the automation tasks are handled by a special team, he is interested in monitoring the rest of the work which is done by others). His plan was to create a quick filter that just had labels != automation. In theory, this should have worked by just not showing the tasks that coincidentally were all in the automation swimlane. However, in practice we are noticing that many other issues also drop off the board. These are issues that do not have an 'automation' label and we have not determined why they are also being excluded when this filter is applied.
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