Why Time Spent Field doesn't update?

Question

Hello.

I'm having problems with the Time Spent field, when I'm closing an issue and use the work log field to put the time I expended in it, it doesn't matter if I select one of the options below for the remaining estimate:

* Adjust automatically or
* Set to 0

when I look for that issue in the issue navigator, the time spent field doesn't show the work log that I loaded before. The field will only update if I reopen the issue and then close it again.

Am I missing something here? I couldn't found something about this in other questions or tickets.

Thank you.

Sergio Moreno1 · Answer

Hi, I did what you suggest. And the person from Atlassian Support told me that this is related to this bug:  https://jira.atlassian.com/browse/JRA-40484
I see now that this affects the Workload Pie Chart Report since it uses the Time Spent Field too. Thank you again for your help. 
I hope this can be fixed soon.

Marcus Silveira · Answer

The post-functions seem to be ok.

We may need to dig deeper into this to find why it's not getting displayed correctly so it may be a good idea to try getting in touch with Atlassian Support (support.atlassian.com) so they can take a look at your instance.

Sergio Moreno1 · Answer

Hi @Marcus Silveira and Ollie this is the post function list in the transition:

* Set issue status to the linked status of the destination workflow step. 
* Add a comment to an issue if one is entered during a transition. 
* Update change history for an issue and store the issue in the database. 
* Re-index an issue to keep indexes in sync with the database. 
* Fire a XXXX event that can be processed by the listeners.

Is it ok? Thank you again