How to change Server Base URL?

Question

Hi,

I have recently create a new account in the Atlassian Cloud instance. I have imported my JIRA and Confluence from existing repository into the cloud version.

Now, when I click on the hamburger menu I get JIRA, Confluence and Configure options. When I click on JIRA it opens the right page and I am able to browse to my project.

When I click on Confluence it opens my "Create a New Space" page and am not able to directly go to the space I imported.

I am not able to modify the "Base Server URL" in general configuration as the field does not appear editable when I click on Edit.

Any suggestions?

Thanks,

~Dhiraj

Nic Brough -Adaptavist- · Answer

The pages you're reading on "base url" mostly have "this does not apply to Cloud" in a box at the top.  You can't change the Cloud base url directly, you have to buy a new Cloud instance, export the current one, and import it into the new one.

Ben Madin · Answer

Can the base url be changed ? Can we have a subdomain on our own domain? wiki.mydomain.com. Everything in the documentation would suggest this to be the case, but I suspect that the documentation is specific to the non-cloud based version. (it doesn't say this, just a guess).

Nic Brough -Adaptavist- · Answer

There's no need to change the base-url, it's fixed and correct for Cloud instances.

If Confluence is jumping straight to "create a space", it suggests that there are no spaces yet - I would try creating one, making sure you give yourself at least the permission to view the space.  Then you should get full access to all spaces, including your imported on.