Cannot access my workspace

Question

We had a workspace in the free plan.

The workspace does not open right now and shows up as "Does not exist". We have critical information on this workspace and need access to it. What is our best course of action?

Thanks,
Apurv

Alvaro Eduardo Ocampo Paz · Answer

Hi , @Arkadiusz Wroblewski 
I'd also like some help because I'm having the same problem. I submitted a ticket, and it tells me I need to contact the community.

I clicked on this link: https://www.atlassian.com/company/contact/purchasing-licensing#/

but all they give me is an AI chat.

Thanks for the help

Arkadiusz Wroblewski · Answer

Hello @Apurv Manjrekar

Please contact https://www.atlassian.com/company/contact/purchasing-licensing#/

We as Community members cannot determine if you can still recover it.

Best,

Arek 🤠