Our Jira is down and has been down for more than 10 minutes. Users are unable to access Jira and are receiving the following error:
“Page unavailable - Your Atlassian Cloud site is currently unavailable.”
Request ID: <span>66a904acbe3c430497178985467cc17c<br><br></span>
We also tried to raise it via Atlassian Customer Support, but when entering our Jira Cloud URL (https://<our-site>.atlassian.net), the support form shows:
Sorry, we can't find this Cloud URL.
See instructions below on how to find your URL.
Because of this, we are currently unable to raise a support request through the normal support channel and were directed to Ask the Community.
Has anyone else experienced this issue today? Is there currently a Jira Cloud outage or an issue with Atlassian recognizing Jira Cloud site URLs?
Any information or guidance would be appreciated.
