My card is declined due to an issue with my payment details.
Hi @Steven Watts,
Welcome to Atlassian Community!
Your question/issue should be directed to the Billing team and you can contact them here https://www.atlassian.com/company/contact/purchasing-licensing
I went there but the advice does not solve my problem.
I tried updating/re-entering the credit card details, but when I click the submit button, it returns payment declined.
The cardholder swears there is no problem with the card.
Please call me.
@Steven Watts I would agree with Mikael, as a community of users, we are not going to be able to resolve your billing issue here. I would reply back to the work item you created for your billing issue with Atlassian Support.
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