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New issue creation screen lacks description editor toolbar

Zoltán Lehóczky

I wanted to submit a bug report for this under JRACLOUD but apparently, I can't create issues there.

The new issue creation screen lacks a toolbar for the description field's editor, which makes formatting (apart from what you may do with keyboard shortcuts) impossible:

Thus, you need to create the WI, then edit it, to be able to format it.

Accepted answers

Tomislav Tobijas

Hey @Zoltán Lehóczky ,

You could select the text or use /slash to get formatting options or see additional actions (e.g., adding a file and such)

I've gone through the official announcement when this feature was rolling out and I can see a lot of people pointing this out in the comments > to actually have a fixed toolbar at the top or somewhere.

And on top of what John shared, you can use this "Feedback" button at the bottom of the new create panel to share feedback for this feature particularly.

I also prefer using the fixed toolbar in Confluence (instead of the floating one), so I hope they'll add an option to pin/unpin it in the modal. 🤞

Cheers,
Tobi

All comments

John Funk

Hi Zoltan,

You should open a support ticket with Atlassian for further explanation.

https://support.atlassian.com/contact#/

Tomislav Tobijas

Hey @Zoltán Lehóczky ,

You could select the text or use /slash to get formatting options or see additional actions (e.g., adding a file and such)

And on top of what John shared, you can use this "Feedback" button at the bottom of the new create panel to share feedback for this feature particularly.

I also prefer using the fixed toolbar in Confluence (instead of the floating one), so I hope they'll add an option to pin/unpin it in the modal. 🤞

Cheers,
Tobi

Zoltán Lehóczky

Thank you, Tobi, appreciate the help. I could now switch this off.

I'm not really inclined to use the give feedback feature. I've used that in the past, never got a reply. Now, I'm rather interested in fixing my workflow.

Zoltán Lehóczky

Thanks, but I opened this so it might help others as well.

John Funk

Yes, but it starts with getting a ticket opened first.

Vanessa

Hi Zoltan

Thank you for posting this on the public forum. I was having the same problem and if you had only made a ticket and not shared this I would never have found the answer to my problem.

Zoltán Lehóczky

I'm glad to hear that, Vanessa!

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