Org Admin Role Transfer Request

Brinkley Faulcon - CDPS

I need help transitioning an org admin role from an employee who has left the organization. How can this be done?

Marc -Devoteam-

Hi @Brinkley Faulcon - CDPS 

Another admin needs to make a request at Atlassian Support

If this is not possible, then take the following steps:

1. Open a browser in Incognito/Private mode (this is important to ensure you aren't automatically logged into the suspended account).
2. Go to the Atlassian Support: Pricing, Billing, & Licensing | Atlassian.
3. Under How can we help you?, select Quotes and Plan Changes.
4. Under Choose a topic, select Change cloud plan.
5. Fill in the details.
6. If the message box isn't visible, click on “Need more help?” to make the description field and submit button appear.

In your description, please explain the situation and include a link to this forum post so the agent has all the context.

 

If this doesn't work, reply on this reaction and I can see to notify this post to Atlassian Support.