in JSM one cannot link an asset via object id key - how strange is that ?

André Matzke_h813za

one cannot search assets for linking to an service issue ticket

(Object attributes to display on work item view) via the asset object id (key)

I know its asset-123, but i cannot search for it... i have to search for schema value fields. and then pick with my eye.. all in jira is pickable by the object key id - thats good

for the asset linking search that should also be. IMHO its very strange behaviour.. it seems here are developers involved, who never used jira.

 

 

 

Marc -Devoteam-

Hi @André Matzke 

To use Objects from an asset schema in a Jira work item you first need to create a custom asset field to use the objects.

Documentation on Asset Custom Fields, https://support.atlassian.com/assets/docs/assets-object-fields/