"Blue-dot" in "Comment" cell for unread items are gone

Question

There used to be a "Blue Dot" in the Comment cell when there is unread comment in the issue.

That feature is critical for any kinds of team work which I believe should never be taken away.

Is there any way to get that feature back available?

https://community.atlassian.com/forums/Jira-questions/quot-Blue-dot-quot-in-quot-Comment-quot-cell-for-unread-items/qaq-p/3228022#U3275251

I added a comment here.

Arkadiusz Wroblewski

Gor Greyan · Accepted Answer

Hi @Flavia Silva

You're correct. Atlassian introduced the blue dot as an unread-comments indicator in the Comments column, and I couldn't find any announcement that this functionality has been intentionally removed after that.

I'd recommend contacting Atlassian Support.
Also, please keep us informed about what they inform you about that.

https://support.atlassian.com/contact/

Arkadiusz Wroblewski · Accepted Answer

Hello and Welcome to Atlassian Community @Flavia Silva

I checked this as well. I can't find a current Jira Cloud setting that would allow you to re-enable this indicator, nor an Atlassian announcement confirming that its removal was intentional.

Since your team is affected too, I agree with @Gor Greyan  that Support is the right next step here. If they confirm whether this is an intentional UI change or a regression, it would be great if you could share the result here.

Best,
Arek 🤠