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Data missing from the end of sprint report in Jira

Clifford Perea

I am noticing when I open up the end of sprint reports and it's been a few weeks, since a sprint has closed, some data is missing. Example, I opened up an end of sprint report for a sprint that closed 4 weeks ago, and the completed story tickets are no longer showing up in the end of sprint report, but they were there when the sprint closed. Can someone please shed some light on this for me? Thanks

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Ankit Srivastava_3e9eks

Hi @Clifford Perea

Hope you are doing well..

The Sprint Report is board-specific, so it only shows issues that currently match the board's saved filter. If the board filter has changed, or if the completed issues no longer match that filter, they may no longer appear in the report even though they were visible when the sprint closed.

Could you please check the below pointers:

Board filter has been updated since the sprint was completed?
Have completed issues been moved to another project or had any field changes that would cause them to no longer match the board filter?
Are all users seeing the same behavior, or is it specific to your account?

If everything looks fine then could you share the below details:

A screenshot of the Sprint Report showing the missing completed issues.
The board filter (JQL) used by the board.

Thanks,

Clifford Perea

Hello @Ankit Srivastava thank you for your quick response and yes, I am doing well and hope the same for you!

I have looked over the first 3 bullets you listed, and everything looks good, so I am attaching a screen shot of the report showing no closed Jira tickets and the filter of the scrum board.

It won't let me add the filter in JQL format

Screenshot 2026-07-29 095026.jpg

Ankit Srivastava_3e9eks

Thank you for sharing the screenshot.

One thing that came to mind is the board's column configuration. Could you check whether the workflow status used by your completed stories is still mapped to the rightmost (Done) column on the board?

The Sprint Report uses the board's column mapping to determine completed work. If the completed status is no longer mapped to the rightmost column, it could explain why those completed stories are no longer appearing in the report.

You can verify this by going to Board settings → Columns and checking where the workflow status for those completed issues is mapped.

If everything looks correct, please let us know, and we'll continue investigating.

Clifford Perea

Hello @Ankit Srivastava checked the columns and yes the "Done" status is in the correct column. Thanks

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