nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I receive error when creating atlassian site

mohsen khodadadzadeh

I tried to create a Jira account with the company email, but did not receive OTP, and tried to create jira account with my personal gmail, it generated, but the issue is I cannot create site and receive this error

```
Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: 72f108a53ddb456f988ffbe6a1b92c10)

```

Accepted answers

All comments

Gor Greyan

Hi @mohsen khodadadzadeh

Could you inform are you trying to create a Free Jira site or are you creating a site under an existing paid Atlassian organization?

If this is a Free site, you may not be able to contact Atlassian technical support directly.

If you're creating the site under an existing Standard, Premium, or Enterprise organization, then your site administrator should be able to contact Atlassian Support and include the Trace ID, which Atlassian can use to investigate the backend logs.

mohsen khodadadzadeh

we want to create for free for now, but the issue is we cannot create it.

Arkadiusz Wroblewski

Hello @mohsen khodadadzadeh

Near @Gor Greyan answer i see directly corelated another Question, so maybe some Temporary problem, and you should try again Later ?

Best,

Arek🤠

mohsen khodadadzadeh

I would like to know how can I start, does Jira free work and people can use it yet, or it is not available anymore

mohsen khodadadzadeh

Hi, sure, Thank you for your answer.

Gor Greyan

Dear @mohsen khodadadzadeh

Then I agree with Arek; the best is to wait a little bit and try again later.

mohsen khodadadzadeh

I just wanted to mention it was not fixed for me after 12 hours, so it looks the issue never fixed, I have a suggestion for Jira team, add more details to error or fix some critical errors, or do not say it is free for a while

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud