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Hide worktypes in Create screen

Thomas Pollet

Hi!

I've got the following configured for one of our spaces:

Level 1 EPIC - Work types:
- WT1
- WT2
- WT3
- WT4
Level 2 Story - Work Types:
- All other work types
  - ST1
  - ST2
  - ST3
Level 3 Subtask - Work types:
- All subtask worktypes
  - "SUBTASK"

Hierachy to achieve would be:

Parent == Worktype from level 1

Child == Worktype from level 2

Subtask == Worktype from Level 3

I want to prevent users from creating a level 2 or 3 worktype from the "Create" button at the top. When using the button "Work type" dropdown is showing the types from level 1 and level 2.

Is there any way to configure the dropdown to only show Level 1 work types, yet still enabling the user to make level 2 worktype as childs when in a level 1 work type?

Thanks in advance!

Accepted answers

Marc -Devoteam-

Hi @Thomas Pollet

No this is not possible.

You cold look at Scriptrunner behaviours, but this will relate to work types which you can create, not when and where.

A "workaround" is to have 2 spaces, one for Epics only and one for Leven 2 and 3, with the option that users can link the level 2 to the Epics in the other space.

All comments

Marc -Devoteam-

Hi @Thomas Pollet

No this is not possible.

You cold look at Scriptrunner behaviours, but this will relate to work types which you can create, not when and where.

A "workaround" is to have 2 spaces, one for Epics only and one for Leven 2 and 3, with the option that users can link the level 2 to the Epics in the other space.

Duc Thang TRAN

Hello @Thomas Pollet

By default, when you click the Create button in the top navigation bar, you cannot create a subtask directly. You can only create higher level work items, such as an Epic (Level 1) or a Story (Level 2).

This behavior cannot be changed without an app such as ScriptRunner Behaviours.

To create a Level 3 (Subtask), users must first open a Level 2 work item (Story) and then use the Create subtask option from the Subtasks section.

However, I can suggest the following workaround for Level 2 (Story)

From the Epic view screen, instruct users to click the + button in the Child work items section to create a Story. The new Story will automatically be linked to the Epic as its parent.

John Elder

This may be something you have already thought of and perhaps dismissed as it doesn't seem like the path you are trying to go down, but anytime I want to get a more "customized" Create experience, I use Forms in Jira to really regulate what work types and fields are being created each time a user submits. Just food for thought...

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