Hi everybody,
is it possible in Jira cloud to permit selected work types only to selected space roles? E.g. only developers may create a bug and only sales persons can create a feature request?
Best wishes
Karsten
Hello @Karsten Gutjahr
For Company managed Spaces you can use Workflow Validator.
[JRACLOUD-44557] Restrict creation of issues based on issue type - Create and track feature requests for Atlassian products.
Best,
Arek🤠
Hi Karsten,
This isn't possible with Jira Cloud out of the box, as permissions can't be configured per work (issue) type.
Yes, this can be achieved using ScriptRunner Behaviours in Jira Cloud. You can create a Behaviour for the Create Issue screen that checks the current user's project role (or group) and dynamically restricts the available work (issue) types.
For example:
Developers will only see Bug as an available work type.Sales users will only see Feature Request.
Yeah, I thought so. However I will leave this question open for a week, Maybe someone has an idea.
@Karsten Gutjahr
Stop users from creating certain issue types in Jira Cloud | Jira and Jira Service Management | Atlassian Support
Hi @Karsten Gutjahr
@Dev and @Arkadiusz Wroblewski are both correct with their provided options.
Workflow conditions or Scriptrunner behaviours are your options.
Other workflow related apps can also provide solutions, but otherwise there is no option to achieve this.
Another option is ScriptGenie (Full disclosure: I am the developer), which offers 'UI modifications' among its features. See the screenshot for an example on how to restrict the issue types based on the role.
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