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Can not create a block template from a confluence page

Thomas Löschner

Dear Atlassian Community,

I have a Confluence page with a table, for which I would like to create a block template. However, I always receive an error message in the bottom left corner stating that it wasn't successful. It's quite a generic error message and of course, I tried it several times. Without any success.

block template error.png

What am I doing wrong? Do I have to enable the block template creation anywhere in the Confluence settings maybe?

Accepted answers

Arkadiusz Wroblewski

Hello @Thomas Löschner

That´s new Feature, but any problems you should address directly to Support, because being not able to save them stating Backend problem.

Best,

Arek🤠

All comments

Marc -Devoteam-

HI @Thomas Löschner

Confluence has no block templates, only full page templates.

Or do you have a 3rd party integration running, can you provide screenshots for context?

Thomas Löschner

I found this article: https://support.atlassian.com/confluence-cloud/docs/create-and-manage-block-templates/

And in the context menue, I have this option:

Block template context menue.png

Marc -Devoteam-

Hi @Thomas Löschner

It seems non of my instances has this "new" feature yet.

Marc -Devoteam-

I see this feature is still rolling out so not everyone has this feature already.

If you do have an issue like this, provide feedback to Atlassian or create a Support request

Arkadiusz Wroblewski

Hello @Thomas Löschner

That´s new Feature, but any problems you should address directly to Support, because being not able to save them stating Backend problem.

Best,

Arek🤠

Thomas Löschner

Short update here:

I was in contact with the Atlassian support and they found an issue concerning block template creation with larger nested tables. Basically the root cause was a network timeout in the backend. They will fix it now and for me, it already works fine.

So long story short: Problem solved :-)

I hope this feature will be reolled out to all of your sites as soon as possible!

Arkadiusz Wroblewski

Glad to hear that and that we could help you 😊🙏

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