Trying to get started with Jira but receive error "Something went wrong on our end"

Question

If this keeps happening, share this information with your admin, who should contact support.

Hash 1AFEILN

I don't see a way to contact support as this is a free account.

On the Bitbucket side I see this error under Jira Work Items:

Something went wrong...

If the problem persists, contact support and include the error code displayed below.

ed6cc37245974d1592ea8e08e9b09ca4

S Reddy Harsha Vardhan · Answer

Hi Chris, you can ignore that as it's related to a small glitch on Atlassian's side. Many users experienced that in different organisations, and now it is resolved, so that error pop-up is not showing up anymore

Arkadiusz Wroblewski · Answer

Hello and Welcome to Atlassian Community @chris_simmons

First, please try it in an incognito/private browser window and also test another browser or network.

If that does not work, please contact Atlassian using this form.

Atlassian Support: Pricing, Billing, & Licensing | Atlassian

Best,

Arek🤠