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Manual Trigger Not Showing Under Issue->Automation List

Sweta Shah

Hi Team,

I've created one Manual trigger and trying to run from the JIRA issue, but I'm not able to see that trigger name under Issue->Automation button->List !

However, I've created the automatic trigger for the same requirement and tested successfully.

Kindly guide.

Thanks,

Sweta Shah

Accepted answers

All comments

Marc -Devoteam-

Hi @Sweta Shah

What is the scope of the automation rule, is the correct space set and who can initiate the rule and the manual trigger?

Markus

Hi @Sweta Shah

there could be multiple reasons for that. Maybe your not in the correct work item hierarchy. Or you're not on the work type. Maybe the Flow is restricted to a specific Space. Or it is restricted to a specific group (even if you are admin you need to add the admin group to this setting, admins are not allowed to run restricted flows by default).

Hope this helps to at least narrow down the issue.

Regards,
Markus

Brandon Viertel

Morning @Sweta Shah

Who (via Groups) can trigger the automation, what work types and other conditions it can be triggered on are configured in the automation trigger:

Screenshot 2026-07-09 102526.png

I would check the trigger in the related automation. If you can trigger other manual automations from other work items in the same Space, it should be limit the issue to the specific automation trigger configuration. If you could post a screenshot of the trigger that might help guide the answer as well.

Let me know if that helps!

Thanks!

Brandon

Gabriela - LeanZero

Hi @Sweta Shah, first thing to rule out is the menu itself. Around March 2023 manual rules were moved out of the old Automation list and into the Actions dropdown next to the Status button on the issue, the same place looped workflow transitions appear. Open that on your test issue first.

If it's still not showing, open the Manual trigger component in the rule. That trigger can carry an issue-type or status filter, and once one is set the rule only appears on issues that match it. It also lets you restrict which groups can run it, so it stays hidden unless your account is in an allowed group.

After that it comes down to the basics Marc raised, the rule being enabled and its scope covering this project.

Atlassian's announcement about manual rules moving to the Actions menu walks through the new location.

Sweta Shah

Thanks for your response.

Scope:

Manual trigger can be run by "jira-users"

Condition 1->specific reporter emailID

Condition 2->specific work-item number

Yes, I'm testing under correct space. I tried to check the same with rule created but its automatic (i.e., trigger when work item updated, tested successfully)

Marc -Devoteam-

Hi @Sweta Shah

On the rule (flow) details, what is the scope of the rule?

Sweta Shah

Hi @Marc -Devoteam- ,

"Show manual trigger for" -> Work type = "Deliverable"

2 conditions

1 action -> to change assignee to myself

I hope it helps to understand.

Sweta Shah

Thanks Markus for you response.

I'm reconfirming all these mentioned pointers.

Thanks again.

Sweta Shah

Thanks for your response.

Scope:

Manual trigger can be run by "jira-users"

"Show manual trigger for" -> Work type = "Deliverable"

Condition 1->specific reporter emailID

Condition 2->specific work-item number

1 action -> to change assignee to myself

I hope it helps to understand.

Yes, I'm testing under correct space. I tried to check the same with rule created but its automatic (i.e., trigger when work item updated, tested successfully)

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