n the new native Jira Plans, completed issues are automatically hidden from the Timeline and List views after approximately 2–4 weeks. There is no user-facing setting to adjust this retention period or disable this behavior. This makes it impossible to view the full project history in a Plan, which is critical for tracking milestones, reporting, and retrospectives.
Current Behavior:
Issues with a "Done" status category are automatically hidden from Plans after a certain number of days (approximately 2–4 weeks after resolution).
There is no "Exclusion rules" setting, "Show completed work" toggle, or any other UI option available at the Plan level, project level, or global admin level to control this behavior.
The Status filter in the Plan's filter bar does not override this automatic hiding — even when "Done" is explicitly selected, older completed issues remain hidden.
This affects both Timeline and List views within Plans.
Expected Behavior:
Users should be able to:
Configure the retention period for completed issues in Plans (e.g., show issues completed within the last 30 / 60 / 90 / 180 days, or show all).
Disable automatic hiding entirely so that all completed issues remain visible in the Plan regardless of when they were resolved.
Control this setting at the Plan level, so different Plans can have different retention policies based on their use case.
Use Case:
We use Jira Plans to track multi-phase hardware development projects (e.g., stages with multiple parallel workstreams). Each stage contains 10+ tasks assigned to different teams. Some tasks are completed weeks or months before the stage is fully signed off.
When these early-completed tasks disappear from the Plan, it creates an incomplete and misleading view of the project:
Project managers cannot see the full timeline of completed work within a stage.
It becomes difficult to verify that all required tasks were completed before a milestone.
Historical project tracking and retrospectives are compromised.
Team members lose visibility into cross-functional progress.
Workarounds Attempted (all insufficient):
Filtering by Status = Done in the Plan filter bar → older Done issues still hidden
Searching for "Exclusion rules" in Plan settings → does not exist in new native Plans
Checking global admin settings → no Plans-specific retention setting found
Switching to List view → same issues are hidden
Adding &showCompleted=true to the URL → no effect
Impact:
This limitation affects any team using Plans for long-running projects where tasks are completed at different times. Without the ability to view all completed work, Plans cannot serve as a reliable single source of truth for project progress.
Requested Priority: High — this was a configurable feature in the legacy Advanced Roadmaps (via Exclusion rules) and should be carried forward to the new native Plans experience.
