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Problem with "flow-actor"

Jens Prokoph

Hello, has there been a change, or is there a fault with the automations?
Our automations have stopped running since around 10.30, and the following error message appears:
‘The flow actor is not authorised to view the event that triggered this flow.’
Is there a solution to this

Accepted answers

Arkadiusz Wroblewski

Hello @Jens Prokoph

There some Issues with also Users, Probably thats wider outage and still not published here Atlassian Status

Best,

Arek🤠

Evgenii

Hi

Same problem on instances, which I'm managing. And still no incident.
And I even can't change actor from service account to personal. Users not found in dropdown list.

All comments

Chris F

I'm getting the same issue here.

Martin Spernjak

I would say this is an incident on Atlassian's side. There is still nothing reported on the status page, but I expect they will post an update shortly.

I'm also seeing some other cloud-related failures affecting users, so I believe these issues may be correlated.

Maximilian von Frieling

Same on our side.

Arkadiusz Wroblewski

Hello @Jens Prokoph

There some Issues with also Users, Probably thats wider outage and still not published here Atlassian Status

Best,

Arek🤠

Evgenii

Hi

Same problem on instances, which I'm managing. And still no incident.
And I even can't change actor from service account to personal. Users not found in dropdown list.

Judy Forrister

Same problem. All automations failing. In addition, we can't assign individuals or teams to tickets.

Evgenii

After an hour+ passed...

https://jira-software.status.atlassian.com/incidents/4k8mdw0fgzqc
https://confluence.status.atlassian.com/incidents/d9dmvhzl0lx4

Chris F

Are Atlassian good at retro-fixing these rule errors?

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