Import and Export of the ERPA project and its 100+ tickets to my new Jire site at https://erpa-202 is not going good. I am batteling tremendously to Export the complete Project with all of its tickets to my new site.Is there anyone that can guide me through the process as the existing process i found on google doesn't help mutch?
Hello @Kobus
It would be helpful if you could explain what exactly you are having problems with and what is not working properly.
Best,
Arek🤠
Hi @Kobus
Please provide the steps you are taking and related screenshots, also how is your csv build (as this needs mandatory items)
And what are the errors you receive.
https://support.atlassian.com/jira-software-cloud/docs/import-data-to-a-software-project-using-a-csv-file/
Hi @Kobus, welcome to the community. For moving a whole project with all 100+ tickets between two Cloud sites, skip CSV as your main route — the native transfer keeps comments, attachments and history that CSV drops. You'll need org-admin (or app-admin) rights, then go to admin.atlassian.com > Data management > Data transfer > Create copy plan > select Jira, choose the ERPA project and run the pre-checks before copying. Marc's CSV path still works as a fallback if you only need the issue fields with no history — recreate the project on erpa-202 first in that case. One heads-up: Marketplace apps and automation rules don't come across, so rebuild those on the new site. Best, Gabriela. Transfer Jira data
It looks like you're new here. Sign in or register to get started.
