Call Routing Report

Josh Reed_r9fhnn

I have an auto attendant with call routing rules setup. Press 1 for this team or Press 2 for that team, etc. 

 

I'm looking for a report of what selections people are using. Do they all Press 1 and then have to be transferred to 4? Is anyone ever using Option 5?

Marc -Devoteam-

Hi @Josh Reed 

Welcome to the community.

Can you provide more context on your setup, screenshots etc.

On what you have setup and where?

Do keep in mind Jira is not a reporting tool, you might can ask rovo to see if it can make a kind of report for you.