After I added a colleague's email to a work team, she keeps getting the below automated email

Question

ken_tanaka · Answer

Thank you so much to both of you! That makes sense.

Arkadiusz Wroblewski · Answer

Hello and Welcome @ken_tanaka

Adding to @Tomislav Tobijas  point, that's a delivery failure from Google, not Jira. Your colleague's Gmail is trying to send an auto-reply to `notifications@atlassian.net` and timing out.

Check if she has an active vacation responder or an email forwarding rule triggering on Jira alerts.

Best,

Arek🤠

Tomislav Tobijas · Answer

Hi @ken_tanaka ,

From what I can determine, this isn't something that's coming from Atlassian side. If you have IT department can you reach out to them? They should be able to check why your mailing system is sending those notifications to this specific user. ✉️

Cheers,
Tobi