Hi,
I have a process in JSM that starts with Form which includes a custom field for an object that points to our Assets CMDB, People schema. On the form, the field drops down to show user names as desired. However, the next stage in the process has a second form (attached by an automation to the JSM ticket), which has an second form. The second form includes the object custom field from the first form and another custom field which is also an object from the People schema. The problem is that in the second form both the initial object filed and the second object field display email addresses instead of full names. which is unacceptable to the client.
How can I get the second form to show the values in the object fields as full names and not email addresses?
