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Auto increment a custom field on Jira cloud where the counter continues monthly but resets annually?

Maria Zahid

Hi Experts,

I am trying to create a custom field in Jira, that automatically generates a unique incremental identifier every time a new story is created. The required format for this identifier is YY‑MM‑XXXX, (YY - last two digits of the year, MM - month of creation, and XXXX - sequential number).

For example, the first story created in January 2027 should have the value 27‑01‑0001, the next one 27‑01‑0002, and so on.

When the month changes, the identifier should reflect the new month, but the incremental counter should continue increasing rather than resetting; for instance, if three stories are created in February, they would be: 27‑02‑0003, 27‑02‑0004, and 27‑02‑0005.

However, when a new year begins, the counter should reset, so the first story created on January 1, 2028 will be 28‑01‑0001 and continue following the above logic.

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Marc -Devoteam-

Hi @Maria Zahid

First why, as each work item in Jira has already a unique identifier and on creation created date is stored?

Second, calculation on number increments can only be done with number fields, these fields can only hold numbers no text characters.

You could use project properties see these articles for more info on project properties.

Maria Zahid

Thank you @Marc -Devoteam- for your input.

You are right that Jira provides a unique issue key but, in our case, we need an additional business-specific identifier to track customer RMAs. This identifier is not intended to replace the Jira issue key but to align with our internal process.

Regarding your second point, I agree that numeric incrementation is handled by number fields. In our case, the requirement is to generate a sequential numeric counter, but present it as part of a formatted identifier (YY‑MM‑XXXX) under a custom field. So, while the core logic is numeric, the final value is a structured combination of date and sequence.

Marc -Devoteam-

Hi @Maria Zahid

Then see the options using project properties.

Or see other ways to identify an issue to a customer, is there a way via webhook or API to get this business specific identifier to add?

Maria Zahid

Hi @Marc -Devoteam- I am not sure how this could be implemented using project properties. Could you please elaborate a bit more if possible?

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