Hello,
We want to add a custom field to the subject in the customer notifications template.
https://jira.atlassian.com/browse/JSDCLOUD-4642
I've seen this issue, but I don't know if there's an alternative solution?
Thanks in advance!
Hi @Arnau Barbecho Barrado
Yes, you could create automation rules for this customer notification and others, You then will need to disable the default customer notifications.
Within automation you can use custom field information in email actions
Hi Marc,
Okay, so i will try with an automation rule.
Thanks!
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