Is it possible to send an email to a Team set in the Team field?

Question

Hi all, am I crazy or is there really no way at all to send an email, notification or anything to a Team via automation?

Basically we want to add a team to a ticket and notify that team when that happens, and apparently that can't be done? Unless we manually get a user to type out @team_name themself. Or I start created connected team/groups and using a group instead?

Even automation can't @ the team?

Cheers!

John Funk · Accepted Answer

Hi Calvin,

No, you aren't crazy (or at least not because of this :-)   but this can't be done right now. You can vote for and follow this request: https://jira.atlassian.com/browse/JRACLOUD-82542

Marc -Devoteam- · Accepted Answer

Hi @Calvin

As @John Funk mentions, this is not possible.

Your only option is to have an account in Jira that uses a DL email adrress to notify all users of that list.