"Backlog"- & "Board"-Tabs disappeared

Question

Hi everyone,

I'm having a strange issue where both the Backlog and the Board have completely disappeared from my project.

I didn't change anything, no settings, no permissions, no board config, nothing. I just opened the project and they were gone. They don't show up in the navigation and they're also not under the "More" menu. No idea how this happened.

Not sure if this is a bug or if something changed on Atlassian's end, but I'm kind of stuck. Has anyone else run into this recently?

Thanks

Isabela Crepaldi_o2egrx · Answer

They are not. What solved it for me was my admin account manager adding a second type of access to my account. I think the one was in, that was working previously, might have changed on Atlassian's side.

yqiao · Answer

Hey guys,

Are board and backlog available on the dropdown menu when you click "+"?

On the other hand, could you double-check with the space admin that whether the space type has been changed to other types, I think board and backlog are only available on the Jira software space.

Isabela Crepaldi_o2egrx · Answer

Not sure what to do. Also, it shows as if my software project is a "product management" project