My site was mistakenly upgraded to a trial after exceeding 10 users. I have already cleaned up our directory and reduced our user count to 8. Please downgrade my subscription back to the Free plan and lift the suspension.
Hello @moumer
Welcome to the Atlassian community.
We are a user community and don't have access to fulfill your request. I recommend that you contact the Billing, Licensing, Pricing Support team through the following page:
https://www.atlassian.com/company/contact/purchasing-licensing#/
Hello @moumer ,
Good day! Can you please share your cloud site URL for us to check?
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