Need Help with Updating field values based on other field values

Question

Hello Community,

We have multi select drop down field with 10 options, User can select 1 or 10 options too.

We have other 10 more read only custom fields, based on the drop down values read only fields should update Yes or No.

Ex: Multi select drop down Custom field: 1. Apple

2. Banana

3. Orange

Below are the Read only fields created.

Apple, Banana, Orange

When User selects "Apple" and "Banana" from Drop down then

Apple(Red only field): Yes

Banana(Read only field): Yes

Orange(Read only field): No.

There are 10 Drop down options are there and based on the user selection, Read only fields should update.

If we user Automation rule with If Else conditions then rule become lengthy and difficult to track.

Is there any way that we can done with Behaviors or Automation Rule.

If Yes, Please provide Behaviors script.

Thanks.

Prathap DL

John Funk · Answer

Hi @PLaksh11

Just curious but since you have the values already selected in a field, why are you populating another field with a Yes or No?

Arkadiusz Wroblewski · Answer

@PLaksh11

What i think you can try:

Instead of a long If/Else chain, trigger a single rule when your multi-select changes, and use one "Edit issue" action to update all 10 fields simultaneously. For text fields, use this regex smart value pattern for each target field, replacing XXXXX with your multi-select's ID: {{if(issue.customfield_XXXXX.value.join(",").match("(?:^|,)(Apple)(?:,|$)"), "Yes", "No")}}.

Test this with one field first, then check the audit log. It usually gives a clear indication of what went wrong.

PLaksh11 · Answer

Hi @Arkadiusz Wroblewski

Thanks for the reply.

Those 10 target fields are Read only Fields. Those will be available in Jira ticket. When field value is updated then these 10 fields should auto update as Yes or No.

Thanks,

Prathap DL