Hi @Mordecai Yang
This means the issues is with the application itself, nothing wrong from your side. If the error keeps happening, contact their vendor support.
Hi @Mordecai Yang ,
Are you still experiencing this issue? In Cloud environments it happens that apps could have hiccups which get fixed "automatically".
If not, I would recommend to open a ticket with the vendor of the app so that you can specific support. This community is a great spot to ask questions, but it's usually not an official support channel for Marketplace App vendors.
You can find their official support channel here: https://okapya.atlassian.net/servicedesk/customer/portals
GreetingsPhilipp
Hi,The checklist had a global issue a few hours ago, but it is now resolved
Status: https://status.herocoders.com
As mentioned by @NIHARIKA PANNALA, we had an incident related to our infrastructure, and it is now resolved.
I appreciate your understanding.
Best Regards,
Gracjan
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