This question is in reference to Atlassian Documentation: Creating issues and comments from email
We have support@ mailbox which forward mails to JIRA (used as mail handler) and create new tickets from that received mail messages. How to automate an email response with newly assigned JIRA ticket reference to be sent to original sender (like vacation auto-responder).
Check out this add-on or this add-on.
Thank you Noam, but for me it is hard to believe JIRA doesn't have basic helpdesk feature as auto-respond/acknowledgement on received mail request.Will check those plugins for sure.
You can configure JIRA mail handler to receive mails but that has limited functionality, check it out here.
Yes, that is set already, only missing thing is this one I've asked about... so after all seems we're forced to pay for plugin for such simple feature supported by almost any free/opensource project management platform I've ever worked/tried Thanks again on your answer.
It looks like you're new here. Sign in or register to get started.
