nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Error While creating a BUG ticket - Date of First Responce and Time in Status

Merili Eeron

Hello,

I have noticed that there has been popping up following error:

[CHART] Date of First Response: The value of this field cannot be modified as it is set automatically.
[CHART] Time in Status: The value of this field cannot be modified as it is set automatically.

What could they be and how to resolve?

No settings seem to have been updated. Is it a general Jira error?

Thank you!

Accepted answers

All comments

Fabio Racobaldo _Catworkx_

Hi @Merili Eeron ,

are those fields managed in creation postfunction associate to bug or in any automation?

Fabio

Merili Eeron

These are fields in the Jira ticket itself it seems.

Special fields:
Screenshot 2026-05-20 154943.png

Arkadiusz Wroblewski

Hello @Merili Eeron

The error means Jira is actively blocking an attempt to write data to them while the Bug is being created.

Head to Jira settings > Work items > Screens and check the specific Create screen mapped to your Bug issue type. If [CHART] Date of First Response or [CHART] Time in Status are on that screen, go ahead and remove them.

If they aren't on the screen, the conflict is happening somewhere behind. Double-check your field configurations to make sure those fields aren't accidentally set to required. You will also want to verify that an automation rule, a workflow post-function, or an external API payload isn't trying to inject values into them during the creation step.

Here you have small explanation about Fields:

How "[CHART] Date of First Response" and "[CHART] Time in Status" custom fields get migrated between two Jira Cloud site | Migration | Atlassian Support

Merili Eeron

@Arkadiusz Wroblewski Thank you for feedback.

Trying to understand why it happened if we did not update any settings from our end?

Arkadiusz Wroblewski

@Merili Eeron

Actually from another angle, when it started ?

Andrew Hayes_e5x6sb

Getting the same issue here. Seems to have started in the last 24 hours.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud