Hi Everyone ,
Following our migration from Jira Data Center to Jira Cloud, we updated the behaviour scripts. We’ve observed that the field behaviours are working correctly in the Create form, but they are not applying in the Edit view of issues.
We have already ensured that the behaviour is mapped to the appropriate view types (“Create, Transition, View/Edit”). Interestingly, the same script works as expected in our test Cloud instance, but not in production.
Example of the problem:
When selecting the Business Unit field (e.g., FPG, Global Team), the behaviour should make the BU Subteam field visible and populate it with the corresponding values (e.g., FPG X, FPG Y, FPG Z). This works correctly on the Create screen.
However, on the Edit view, the same behaviour does not apply — the BU Subteam field remains unaffected. In fact, several of our behaviours are not functioning on the Edit view, even though we have mapped them to “Create, Transition, View/Edit.”
Looking for a solution , Thanks !!