How do I log back into my old space after creating a new one?

Question

Hi,

I went to install Rovo for ChatGPT and it directed me to create a site (it did not let me log into my existing one).  After setting up the site with the same email, I can no longer access my old site.  When I try to log into it, I get a message saying my request has been sent to the administrator.  The admin account uses the same email that I can no longer log in with.

(1) How do I get back to my original site?

(2) How do I connect my ChatGPT Rovo app to that site?

Thanks,

Jason

Arkadiusz Wroblewski · Answer

Hello @Jason Koch

I know this might seem a little weird, but if you're looking for something you've accessed before, your browser history is always helpful 🤗

Brant Schroeder · Answer

@Jason Koch I am assuming that your are using Chrome, if that is the case can you login with your Atlassian account in a different browser?   I see this happen when the Google account is logged into the Chrome browser and Atlassian uses this instead of the Atlassian account.  Let me know if you are using Chrome or not?