its almost day completed but not able to ReActivate the account need to active urgent
Hi @chayan chawda
This is the Atlassian public forum, not support u have to open a ticket at Atlassian support at:
https://support.atlassian.com/
My Jira Premium subscription is deactivated. While reactivating, clicking Continue throws ‘Something went wrong’ and the process stops. I want to downgrade the subscription to Free
i already tried support, but my query doesnt have a resolution there
I have requested assistance from Atlassian for you.
This can take up to 2 business days, they will reach out via this post.
The main reason this probably happend is that your Premium trail has ended and so the downgrade can't be done by you anymore.
It could be done on providing payment fro the premium plan.
Hi @chayan chawda,
Please be informed that your Confluence subscription has been moved to a free plan today
Best,
Anastasiia
It looks like you're new here. Sign in or register to get started.
