Me and My team struggling to open any PDF doc in the tickets

Question

Me and My team struggling to open any PDF doc in the tickets.

Shalini Pradhan · Answer

Hello @Manish Chokhawala ,

Good day! Welcome to atlassian community :)

Looks like export policy is configured.

* Go to Atlassian Administration. Select your organization if you have more than one.

* Select Security > Data protection > Data security policy.

* Select one of the following:

* Select a control name to view it.

* And check if there are any configurations

Nikola Perisic · Answer

Hi @Manish Chokhawala

Have you tried in incognito mode, deleting and reuploading the PDF and deleting the cache?