Copy a field from story to bug

Question

I am creating a Jira automation to copy the Dev Owner field from the Story issue type to the Bug issue type. However, the field value is not getting copied correctly. The automation shows a successful result, but instead of updating the Bug, it is removing the Dev Owner value from the Story itself.

John Funk · Answer

Hi Operations,

If you are updating the Bug based on the Story when they are linked, then first, add a Re-fetch action immediately after the trigger component. Then add a Condition for the Issue Type = Story.

Change the Condition on the Branch to check for Bug instead of Story.

Move the last Edit Work item action to under the Branch. (you can delete the Condition at the end or move it up under the Branch and move the Condition for Story up after the Re-fetch action you add.).

Marc -Devoteam- · Answer

Hi @Operations Team

Don't use a branch as this runs parallel, and actions or results in the branch can't be used in the main actions of an automation rule.

You need to use a lookup action, see this community post for guidance; https://community.atlassian.com/forums/Jira-questions/How-to-update-custom-field-with-value-from-linked-issue/qaq-p/2898997 \