Unable to add Fix version

Question

I am trying to add Fix Version to an ticket but Unable to add Fix version kindly help

M Chandra Shekar · Answer

Hi, I would ask you to check whether any automation clearing fix version when you add a fix version value to the ticket.

Ollie Guan · Answer

Hi @Pawan G S ,

To narrow this down, please clarify:

Product: Are you on Jira Cloud or Data Center/Server?

Project Type: Is it a Team-managed or Company-managed project?

Symptom: Is the field missing entirely, or is it visible but uneditable? Do you see any specific error messages?

Arkadiusz Wroblewski · Answer

Hello @Pawan G S

Please precise what's going wrong ?.

https://status.atlassian.com/

There's an active incident so I wouldn't be surprised when something not working properly.