How do I contact Atlassian support

avillaflor

I am hoping this can reach their support. I am trying to open a ticket but our URL is not recognized.

 

Bill Sheboy

Hi @avillaflor 

What is your license level and role? 

• Customers on a Free license cannot submit tickets to Atlassian Support  
  • Free license customers use this community forum for support from other customers and Atlassian team members who see the posts
• For customers on a paid license, only the Product Admin or Org Admin can submit tickets

 

Kind regards,
Bill