Option for specific people to see the reply in comments

Question

Option for specific people to see the reply in comments - limited view for specific comment. in Jira cloud only specific want to watch the comments. Can someone suggest.

Jeroen Poismans · Answer

Hi,

That is a DataCenter KB I think, OP is on Cloud as I understand it?

Shalini Pradhan · Answer

Hello @sravani vennapusa ,

Good day! Welcome to Atlassian Community :)

Yes you can achieve your requirement. Please refer to this document for the details

Document: https://support.atlassian.com/jira/kb/add-restricted-comments-on-jira/

Thank you

Jeroen Poismans · Answer

Hi,

Let me see if I get this correctly: You want to limit visibility of a comment to a specific user or users? Short answer: can't be done.

Longer answer is that it depends on what type of project you are in to have "some" possibilities.

In JSM projects you have to possibility to distinguish between Internal of Customer comment. When choosing Internal comment you can specify a project role to which this comment is visible:

You don't have this possibility in a non-JSM project. There, if you can see the work item, you can see the comments basically.