Cannot create first Jira Cloud site - site name keeps getting blocked

Wenxin_0p6srs

Anonymous ID: "45859fce-9169-9c67-c6a2-7881c91c956d"）

I'm a new user trying to set up my very first Jira Cloud site, but every site name I enter gets rejected with an error, even though I've tried multiple unique, compliant names that follow the rules. I don't have any existing Atlassian cloud sites or URLs yet, and I can't get past this name verification step to finish creating my site. I've already tried different browsers, incognito mode and mobile hotspot but nothing works.

 

Tansu Akdeniz

Hi  @Wenxin 

• Please try in different browser and incognito mode.
• Disable browser extensions.
• Change the network, try vpn connection temporarily.
• Try using a different name, slightly different variation is possible.
• Wait for a few minutes and try again.

If problem persists, please contact Atlassian support team with the error message via https://support.atlassian.com.If it is inaccessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing