My site shows "Page unavailable"

Question

My Jira/Confluence site (https://oortuno.atlassian.net) shows the message "Page unavailable" with this info:

Page unavailable
Your Atlassian Cloud site is currently unavailable.
Please check Atlassian Status for known problems.
If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.

Is this a technical issue? Has it been deactivated? Can I recover it again?

Thanks in advance.

Marc -Devoteam- · Answer

Hi @Oscar Ortuño Gutiérrez

There have been many post on the community around related issues on deactivated sites and what to do if you are on a free plan.

Raise an issue here; Atlassian Support

Oscar Ortuño Gutiérrez · Answer

Thanks for your reply. I'm just following the advice...

My plan is free and the only way I found to ask for support is this forum...

Is there any other way?

marc -Collabello--Phase Locked- · Answer

My recommendation is to just follow the advice given.