In the customer portal view, the Requests button is hidden under my avatar instead of being displayed separately. Is it possible to change this behavior so that the button is visible directly in the interface?
Hello @Lenka Benedíková
Please send a screenshot and blur the sensitive data.
Hi @Lenka Benedíková
Can you check in an incognito window or other browser?
Otherwise clear your cache and cookies, check for browser updates and/or browser add-in that might cause issues.
My view:
In this article the Request button is displayed separately: https://community.atlassian.com/forums/Jira-Service-Management-articles/Jira-Service-Management-Cloud-The-complete-guide-for-Customers/ba-p/1318794
@Lenka Benedíková this is a correct way of how the Requests should be appearing. That post is older more than 5 years.
The question is whether it is possible to configure this view, or does Atlassian plan to extend the configuration options to allow this?
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