Customer Access

Artyom Mamontov

Is it possible to configure https://limefintech.atlassian.net/servicedesk/customer/portal/35/ such portal that any users can access this form, but can not register

We would like to create such system that allows any user to create ticket and check other tickets and their statuses without creating an account

Nikola Perisic

Hi @Artyom Mamontov 

To do this:

• Space setting
• Access -> Customer permissions
• Update the customer access settings - make sure that the access is set to Open
• Within the Portal access -> Allow  customers to create accounts
• Customers can access and send requests from the portal without logging in

Note: When you do this, this will be applied to ALL service management projects.