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I am unable to access space after being added to it by space admin and accepting the invite.

Pratyush Jaiswal

The error that I keep getting is "You tried to access a space that doesn't exist, or that you don't have permission to access. Speak to your Jira admin or space admin to get access."
My space admin has already added my user and I have accepted the invite as well.

Accepted answers

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sai chinamuthevi

Please cross check if you have been added to Browse Projects permissions related to space permission Scheme. Lets suppose in Browse projects permission if Developer group only there, then you need to be added to that group by admin or they can add you Manually too. But you should have Browse projects permission to access the space. if he confirms thatyou have browse project permission, then the link which you are trying to access could be deleted.

Ask him to use Permission Helper with in jira to check why its not working

Pratyush Jaiswal

Hi Sai, thanks for your response, I wanted to know if the process is different for a Kanban Board, because my manager added me to the Kanban Board but I am facing the above mentioned issue.

sai chinamuthevi

No. if its Scrum or Kanban process of giving access is same. its its Team Managed Project then its different.

Arkadiusz Wroblewski

Hello @Pratyush Jaiswal

Kanban Boards belong to Spaces where they shown, so you still need Browse Space Permission.

Pratyush Jaiswal

@sai chinamuthevi thanks, do you have any screenshots showing these configurations or documentation. That would really help.

John Funk

Hi Pratyush,

Have your administration use the Permission Helper in the Permissions scheme to see what the problem might be. It is very detailed and helpful to describe the problem.

M Chandra Shekar

@Pratyush Jaiswal Looks like you don’t have Browse Space permission for the space you’re trying to access in Jira. Please check with your Jira admin / Space admin to confirm it’s been granted to you.

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