Atlassian Connector for Slack - Change Posting User

Jeffrey Bistrong

Running into this problem with the Atlassian connector in slack. When it posts a slack notification in a channel, I don't get any alerts because it's registered as me, with the posting user. Is there anyway to change the posting user for these notifications?

 

 

Tomislav Tobijas

Hi @Jeffrey Bistrong ,

Instead of using the Send message action, can you try using Send Slack message via Webhook? As part of the configuration, you can select there for automation user to be the sender. 👀

As for the previous action, can you share 'Rule details' and/or check who the rule actor is? If it's set to an automation user, then this would probably be the easiest option instead of using that other action you currently have configured.

Cheers,
Tobi