Confluence access Not Permitted

Question

I have been out of office for more than 60 days.  When I try to log on to confluence I get "Not Permitted.  You are not permitted to perform this operation."

I tried putting in a ticket and put in the URL I am trying to get to https://bes-atlassian.cce.af.mil/confluence

It asks the next question of Putting in a ticket and it is asking me What is the site URL of your app within your organization?

I have used every app that we have affiliated with confluence and it keeps giving me an error that URL is not correct.

Is there a person I can talk to?  Phone number? Or a way to bypass entering that URL?

Help!

Fabio Racobaldo _Catworkx_ · Answer

Hi @Tammy Therese Dunn and welcome,

in addition to @Arkadiusz Wroblewski , your istance seems to be a data center instance so you should ask internally in your company.

BTW, it seems that certicate installed on server is expired.

Hope this helps,

Fabio

Arkadiusz Wroblewski · Answer

Hello @Tammy Therese Dunn

Question is. Why you not contacting your administrator but us ?

Here we can advice you, but right steps can take only your administrator or Atlassian supportm